Privacy Policy
Effective date: January 1, 2026
1. Introduction
Quillcore Bloom Studio (“we”, “us”, “our”) operates online learning experiences for paper floristry. This Privacy Policy explains what personal data we collect, how we use it, and your rights.
2. Data we collect
- Account data: name, email, and password hash.
- Transaction data: course purchases and invoices (processed by secure payment processors).
- Usage data: pages visited, course progress, device and browser information.
- Support data: messages you send via our contact form.
3. How we use data
- Provide and improve courses and cohort experiences.
- Process purchases and deliver receipts.
- Respond to support requests.
- Analyze anonymized trends to enhance curriculum.
4. Legal bases
We rely on contract necessity (to deliver courses), legitimate interests (to improve services and prevent fraud), and consent (for optional communications).
5. Cookies
We use essential cookies for authentication and site security and optional analytics cookies to learn which lessons need improvement. You can manage preferences via your browser or our banner. See also our Terms.
6. Data sharing
We share data with vendors that help run our services (hosting, analytics, payments). We do not sell personal data.
7. Data retention
We keep account and transaction data for as long as needed to provide services and meet legal obligations. You may request deletion of your account where applicable.
8. International transfers
Data may be processed outside your country. We use safeguards such as contractual clauses and vendor due diligence.
9. Your rights
- Access and correction of your data.
- Erasure and portability where applicable.
- Objection to certain processing and withdrawal of consent.
10. Children’s privacy
Our services are not directed to children under 13. We do not knowingly collect data from children.
11. Contact
Email: [email protected] — Phone: +1 (415) 555-0167 — Or use our contact form.
12. Changes
We may update this policy to reflect changes in our practices. Material changes will be announced in-app.
Glossary
Personal data
Any information that identifies or can identify a person.
Processing
Any operation performed on personal data such as storage, access, or deletion.
Vendor
A company that provides services on our behalf, e.g., hosting or payments.